Is the platform confidential?
Soluna is designed to protect your privacy. You don’t need to share your name, so you can explore the app with confidence. As a guest user, you can access tools and resources by providing your zip code and date of birth, which helps us confirm that you’re eligible for the service. If you choose to sign up for the full app experience, including coaching and counseling, you’ll need to provide a valid email address to create your account. Your information is kept private and secure, and we never share it with anyone outside of Soluna without your consent, except in situations where safety concerns require us to act.
Soluna is designed to protect your privacy. You don’t need to share your name, so you can explore the app with confidence. As a guest user, you can access tools and resources by providing your zip code and date of birth, which helps us confirm that you’re eligible for the service. If you choose to sign up for the full app experience, including coaching and counseling, you’ll need to provide a valid email address to create your account. Your information is kept private and secure, and we never share it with anyone outside of Soluna without your consent, except in situations where safety concerns require us to act.
Who do you share my data with?
Your privacy is our priority. That means we only share your information as outlined in our Privacy Notice. Beyond that, you have the option to opt in to allow us to use your data for research purposes — this helps improve the digital mental health journey for everyone. But that’s completely up to you. If you opt in, we’ll use that collected info to help improve app features. Check out our Privacy Notice for details.
Your privacy is our priority. That means we only share your information as outlined in our Privacy Notice. Beyond that, you have the option to opt in to allow us to use your data for research purposes — this helps improve the digital mental health journey for everyone. But that’s completely up to you. If you opt in, we’ll use that collected info to help improve app features. Check out our Privacy Notice for details.
Can anyone, like my guardians, school, employer, or doctor, see my activity on Soluna?
No, your activity on Soluna is private. Your guardians, school, employer, or doctor cannot see what you do on the platform. We do not share any of your information with them. However, if we are ever concerned about your safety, we may need to take action to protect you, which could involve contacting emergency services or relevant authorities.
No, your activity on Soluna is private. Your guardians, school, employer, or doctor cannot see what you do on the platform. We do not share any of your information with them. However, if we are ever concerned about your safety, we may need to take action to protect you, which could involve contacting emergency services or relevant authorities.
How much does Soluna cost?
It’s completely free. Like, for real free. So you’ll never see annoying ads, be asked to enter payment details, or be prompted to sign up for a subscription. In Soluna, in-app purchases are not a thing.
It’s completely free. Like, for real free. So you’ll never see annoying ads, be asked to enter payment details, or be prompted to sign up for a subscription. In Soluna, in-app purchases are not a thing.
What hours are coaches and counselors available?
Our team is available Monday through Friday from 2 PM to 8 PM ET and on weekends from 2 PM and 6 PM ET. You can schedule time with a licensed counselor between those hours or simply drop in for a 1:1 chat with a professional coach — whichever you prefer.
Our team is available Monday through Friday from 2 PM to 8 PM ET and on weekends from 2 PM and 6 PM ET. You can schedule time with a licensed counselor between those hours or simply drop in for a 1:1 chat with a professional coach — whichever you prefer.
Is the app available in other languages?
The Soluna app is currently available in English and Spanish.
The Soluna app is currently available in English and Spanish.