Términos y condiciones

Mantenerse a salvo

• Please make sure that the information you give us is accurate. This includes the area where you live and the year and month you were born. If you have entered your information incorrectly by mistake, please let one of the practitioners know so that they can advise you what to do.
• Keep your account private - don't show anyone your password or share your account with someone else.
• Don't use your full name or surname, give out details of specific locations like the name of your school or a place you like to go to with your friends or share details such as email addresses or your phone number or your date of birth.

Definiciones de uso indebido del servicio

• Uso indebido es cualquier comportamiento que altere la integridad del servicio, viole los límites, consuma recursos desproporcionados o socave el acceso equitativo.
• Bromas son comportamientos intencionales que interrumpen los servicios, engañan al personal o crean falsas crisis.
• Be sensitive to others and remember that things you say may impact on them.
• Don't bully or be unkind to other Kooth service users or talk in a violent or aggressive way.
• Make sure your language is appropriate - try not to use swear words or use sexually explicit language. Anything that is homophobic or racist won't be published.
• It's important to be truthful on Kooth and not pretend to be someone else.
• Sometimes you might feel cross or frustrated but it's important to try not to take it out on the Kooth team of practitioners and counsellors or other service users on the site.
• Creation of malicious accounts, harassment, targeting, and any kind of abusive, violent or threatening behaviour that could harmfully impact Kooth service users or our Kooth team of practitioners and counsellors will not be tolerated. This includes the sharing of user content, user name and any other information relating to users both within and outside of the Kooth platform. This may result in your account being deactivated. In these circumstances we may take further action, including escalation to the police if deemed appropriate.

Algunos temas son delicados

Es posible que escuche la palabra «desencadenante» utilizada en Soluna, un desencadenante es algo que puede desencadenar recuerdos, emociones o sentimientos en otra persona. Es difícil evitar todos los posibles factores desencadenantes, pero hay algunas cosas comunes que no deberían publicarse en Kooth, ya que pueden provocar otras. Es mejor hablar de estos temas con asesores de Kooth, donde hay servicios disponibles, que están capacitados para apoyarte.

• Eating disorders - we won't publish height, weight or BMI calculations, posts that are pro eating disorder or competitive, descriptions of ED behaviours or details and quantities of food in relation to ED behaviours.
• Self-harm- we won't publish any posts that contain details of methods of self-harm or descriptions of self-harm injuries
• Feeling suicidal - we won't publish anything that talks about suicidal plans.
• Experiences of abuse or trauma - details of experiences of abuse and trauma are best discussed with counsellors, you can share with others your stories of overcoming difficult events but we won't be able to publish any specific details.
• Legal stuff - we won't be able to post anything that talks about a criminal offence or criminal behaviour.

Publicación y descargas

On Kooth, everything that you post or submit to the site is checked by staff members who moderate what you've written and make sure it doesn't break any of the community boundaries.En Soluna, todo lo que publicas o envías al sitio es revisado por miembros del personal que moderan lo que has escrito y se aseguran de que no rompa ninguno de los límites de la comunidad.

• Sometimes a moderator might delete your post or change it slightly before it is posted, whoever moderates what you've written will message you to let you know if your post can't be published.
• Documents on the site may be downloaded and used for personal, non-commercial use only.
• All rights are reserved; no part of Kooth, including information, images, photos, trademarks & logos may be copied, republished, posted, broadcast or reproduced in any form whatsoever without our prior written permission from Kooth.

These terms may be changed from time to time to ensure we are able to keep our users safe and comply with the law. We will notify you when we change these terms. If you continue to use the site after we have changed the terms, then you are assumed to have accepted the changes.

You can find out more information about Kooth by visiting Kooth PLC.

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Dirección: 167 North Green Street Chicago, IL, 60607, EE. UU.Teléfono: 844-582-2111