Get urgent support from a crisis service

Childline

Childline is a private and confidential service you can access online and on the phone. They can provide help and support for people up to their 19th birthday.

Samaritans

You can access confidential emotional support at any time from Samaritans by calling 116 123.

Shout

24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Text 85258.

Only available in mainland UK

Police

If you or somebody else is in danger, or it feels like a situation might get dangerous and you need support right away, click here to find out how to contact the police.

NHS Choices

Mental health services are free on the NHS.

• To get urgent medical help, use the NHS 111 online service, or call 111 if you’re unable to get help online. Only available in mainland UK.
• For life-threatening emergencies, call 999 for an ambulance.

Report abuse

CEOP help children stay safe online. If anybody acts inappropriately towards you or another child or young person online (such as sexual chat, or being asked to do something that makes you feel uncomfortable); you can report it here.

SAPS (Police)

Call 10111 for any emergency that requires police response or 112 for cellphone calls. All calls to the centre are recorded.

For an emergency that requires an ambulance, call 10177. You must be able to say where you are and why you need the emergency response, this number can be dialled for free.

Childline

The helpline is accessible, 24 hours a day and free from all networks, to children and adults with concerns about children. You can call the helpline to speak to a counsellor - call 08 000 55 555.

Safer Schools

For learners experiencing any form of abuse, it also provides a contact point for reporting burglaries, vandalism and other incidents that impact on efforts to ensure safe schools. The Call Centre’s telephone number is 0800 45 46 47.