Soluna Coaching & Therapy: Safe, Youth-Centered Care
Expertly trained. Rigorously vetted. Real people.
Soluna coaches and therapists are qualified professionals. They hold relevant professional certifications, advanced degrees, or both, depending on their role.
To ensure the highest standard of care, every practitioner completes 80+ hours of specialized training, passes a rigorous background check, and receives ongoing clinical supervision.
Our practitioners
Soluna coaches and therapists are trained professionals who undergo meticulous vetting before working with you. They hold relevant professional certifications, advanced degrees, or both, depending on their role.
- Coaching: Soluna coaches include Certified Peer Support Specialists, Wellness Coaches, and Certified Substance Use Disorder Counselors, among other credentialed professionals.
- Therapy: Soluna therapists are licensed mental health professionals (like an LCSW or LPC) who are trained to help people experiencing more complex or ongoing challenges, using evidence-based interventions such as CBT (Cognitive Behavioral Therapy) and SFT (Solution-Focused Therapy).
- Clinical Expertise: Soluna’s coaching workforce is supported by licensed clinical professionals who provide supervision, consultation, and quality oversight.
- Rigorous Vetting: Every coach and therapist must pass a background check and complete 80+ hours of specialized training prior to onboarding.
- Representative Care: Soluna's practitioners reflect the diverse communities we serve, including practitioners of color, bilingual practitioners, and practitioners who identify as LGBTQ+.
What to expect during a Soluna practitioner session.
We’ve designed the Soluna practitioner experience to feel easy, supportive, and pressure-free. You’ll connect with a trained human (never a bot) who listens without judgment and helps you work through whatever is on your mind.
Our practitioners are real people
Every session is led by a certified professional.
You can change practitioners at any time
If you don’t feel a connection, you can switch to another. Finding the right fit matters, and we make that easy.
Support is always you-centered
A typical session lasts about 30 to 45 minutes. You guide the conversation, while the coach or therapist can offer tools, encouragement, and practical steps to help you move forward in a way that feels right for you.
Sessions are flexible and accessible
Depending on your preferences, you can connect with a practitioner through text or video. You can schedule sessions in advance, or opt to drop in during predetermined hours. Sessions are always free, no insurance is required, and the experience remains private and confidential
“Through Soluna, I met a coach who has helped me through things and has been someone trustworthy who I can vent to and trust with my problems. It has made me less anxious and much happier.”
— Soluna User, Age 15
Our model is centered on safety and care.
Every Soluna practitioner, in addition to their certifications or advanced degree, enters a structured training program designed to support teens safely and effectively. This combination of rigorous training, continuous education, and structured oversight keeps every interaction grounded in safety and care.
Training Includes:
- Youth-centered best practices
- Trauma-informed communication
- Motivational approaches that support self-efficacy
- Core safeguarding and risk-identification skills
- Supporting young people with common stressors related to school, relationships, or family
- Teaching foundational coping strategies (grounding, problem-solving)
What users say about coaching*
98%
would
recommend coaching
99%
felt heard, understood, and respected
99%
felt their coach was a good fit for them
87%
met at least one need during a single coaching session.
*Source: Soluna platform data, 2024 eligible users
Keeping safety at the center of everything.
Practitioners keep conversations private except when safety is at risk. If a coach or therapist is concerned that you or someone may be in danger, or if the law requires a mandated report, they follow Soluna’s safeguarding protocols.
Clinician oversight strengthens every step
Coaches follow protocols developed and reviewed by our clinical team. This includes regular clinical supervision and audits to ensure safety and practice standards are consistently met across the model.
Safeguarding and monitoring for risk
All practitioners are trained to recognize signs of distress or crisis in coaching and therapy sessions, journal entries, and peer spaces.
All user-generated posts move through a pre-moderation process to prevent harmful or unsafe content from appearing in peer spaces.
When necessary, all practitioners follow established escalation pathways that include clinician consultation, mandated reporting requirements, and contacting emergency services when there is an imminent safety risk.
Committed to confidentiality and safety
Coaches and therapists keep conversations private except when safety is at risk.
If a coach or therapist is concerned that a young person may be in danger, or if the law requires a mandated report, they follow Soluna’s safeguarding protocols.
This may include consulting a licensed clinician, filing a report, or contacting emergency services when needed.
Designed to protect your privacy
All practitioners follow safeguarding protocols developed and reviewed by our clinical team. When risk is identified, clinicians are available to guide decisions and offer additional support.
“One way Soluna has improved school for me is when I feel overwhelmed, I can talk to a coach. Having someone listen is incredibly helpful, and it has been great to help to lift some of the pressure that comes from school.”
— Soluna User, Age 14
Frequently asked questions
Yep. No hidden fees or paywalls. Funded by the New Jersey Department of Health & Human Services.
Yes, Soluna coaches and therapists are real humans. Never bots.
Yes. Your privacy matters. Information is kept confidential except when there is a safety concern or disclosure is required by law.
Soluna coaching chats are available between 2 PM and 8 PM PT. Therapy sessions occur between 1 PM and 8 PM PT Monday-Friday, and 2 PM to 6 PM PT Saturday and Sunday.