Soluna’s Frequently Asked Questions

If teens can't access the app, our web version of Soluna connects them with care right from a browser.

Yes. To access peer forums and 1:1 support, first name, last name, and an email address are required, but at no time is it visible to users in the platform. Users cannot chat directly or share personal contact information.

When Imminent Risk is identified in asynchronous content, a member of our team will send a message with crisis resources, seeking additional identifying information, and encouraging them to connect with us to better address the risk.

In short, coaching is great for setting and reaching goals, while counseling offers more extensive support for a variety of emotional and psychological issues.