Can we roll out Soluna at any time during the school year?

Yes! Soluna helps schools fill gaps and offer additional layers of support for students during holiday and summer breaks. Seven days a week, students can visit Soluna's moderated peer community to connect and explore challenges, or they can access 1:1 coaching and counseling for help processing situations and feelings.

Are users anonymous on the app?

Yes. To access peer forums and 1:1 support, first name, last name, and an email address are required, but at no time is it visible to users in the platform. Users cannot chat directly or share personal contact information.

Can parents, teachers, school, or doctor see student activity in the app?

Our platform is designed to provide a confidential and youth-centered space where young people can access mental health support without fear of stigma. As a result, the user experience in the app is confidential unless there is a safety concern.

How does Soluna support youth who may be in crisis?

When Imminent Risk is identified in asynchronous content, a member of our team will send a message with crisis resources, seeking additional identifying information, and encouraging them to connect with us to better address the risk. If a risk is identified and the young person is under the age of consent in their state, our clinicians follow state-mandated reporting laws and duty-to-warn obligations, which may include contacting a parent or caregiver when necessary to ensure the young person's safety.

What if a student doesn't have access to a phone?

No phone? No worries. The web version of Soluna lets teens connect with mental health support whenever they need it — right from a browser.

Does a student need parental consent to use Soluna?

Soluna follows all applicable state laws related to parental consent. Depending on your state and the age of the student, they may need parental consent to use Soluna or request 1:1 professional support.

We already have a lot of mental health resources. Why should we promote Soluna?

Soluna doesn't replace what you're already doing, it just amplifies it. It's designed to fill the gaps when your resources aren't available. It also helps reach students who may not feel comfortable accessing in-person support, or those who are navigating barriers like cost or stigma.

We want kids offline. What unique benefits does Soluna offer with its platform?

Soluna isn't just more screen time for developing brains. It's intentional, supportive, and designed for mental wellbeing. Unlike social media, it's a secure space where students can build skills, find support, and take care of their mental health in ways that authentically fit their lives.

Wherever your team is in life, Soluna meets them there.

From employees navigating their twenties to parents raising teenagers, Soluna offers free, judgment-free mental health support for anyone ages 13 to 25 connected to your workplace — as a coworker, or as family.

One resource, Two ways in

For employees ages 18 to 25:
‍A first job, financial independence, and the pressure of figuring out adulthood all come with real stress — often before someone's built up the benefits, savings, or support system to handle it. If your workforce includes employees in this age range, Soluna gives them no-cost, no-waitlist coaching and self-guided tools they can use on their own time, completely separate from their personnel file.

For employees raising teens or young adults:
Employees with kids ages 13 to 25 are sometimes looking for mental health support they can't easily find, afford, or get their child to accept. Soluna is something they can hand off directly — free, confidential, and already trusted through California's CalHOPE program, with no referral, insurance, or waitlist required.

What's included

Soluna offers every Californian between the ages of 13 and 25:

1:1 coaching with a certified Soluna coach, available to drop in or schedule
Self-guided tools grounded in positive psychology, for building coping skills independently
A moderated, anonymized peer community
Care Navigation offering personalized support connecting with local low- or no-cost services Support in English, Spanish, and telecoaching in 17 additional languages

None of it touches an employee's benefits usage, HR record, or health plan.

Why HR teams add Soluna to their benefits mix

Zero cost, zero lift.

There's no contract, no claims process, and nothing to administer — just a resource to share.

Complements your EAP without competing with it.

Soluna fills gaps most EAPs don't reach, like dependents outside a household or employees who are hesitant to use a program tied to their employer.

Reaches people who might not otherwise ask.

Younger employees and teens are often the least likely to use traditional benefits — Soluna meets them somewhere lower-stakes.

Soluna’s impact

Soluna offers 1:1 coaching, self-guided tools, a moderated peer community, and Care Navigation support — all at no cost to the young person or their family. Platform data shows:

95% of users say they would recommend Soluna to a friend (1*)
97% of coaching users felt heard, respected, and understood (2*)
44% of coaching chats occur outside normal (9 AM - 5 PM) clinical hours

An independent evaluation by Northwestern University's Lab for Scalable Mental Health also found that Soluna users experienced significant reductions in distress and improvements in wellbeing after one month, with gains sustained at three months.

Bring Soluna to your workplace

Whether it's a line in your open enrollment guide, a slide in new-hire orientation, or a mention in your next wellness newsletter, our team can help you introduce Soluna to your employees quickly.

Partner with the Soluna Team

Sources:

1. Soluna User Feedback Survey [Stellar] 2024 - 2025, eligible respondents in California
‍
2. User Platform Data 01/01/2024 -12/31/2025

‍